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Consumer Information

Notice of Availability of Institutional and Financial Aid Information

Information regarding the institute and financial aid may be found in the schools catalog.  Students may pick up a paper copy of the catalog at any time by visiting the admissions office.  Students may also download a copy of the current catalog below.

Students and prospective students can contact the Director of Financial Aid for assistance in obtaining institutional or financial aid information:

Kelsey Holveck

302-738-6251

kholveck.hairacademy@gmail.com


Voter Registration

Students wishing to register to vote may visit https://www.usa.gov/register-to-vote. For more information, or for a mail voter registration form,  you may contact the Director of Student Services at 302-738-6251.


Family Educational Rights & Privacy Act

Per the Family Educational Rights & Privacy Act (FERPA), students have the right to review their education records, to request amendment of records, to consent to disclosures of personally identifiable information, and to file complaints with the Department of Education.

Procedures for reviewing education records and requesting amendment of records can be found in the schools catalog.

More information regarding FERPA can be found at http://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html


Textbook Information

Milady’s Standard Professional Barbering, 5th Edition, ISBN: 978-1-285-93878-3 (CourseMate Bundle)

Milady’s Standard Cosmetology, 13th Edition, ISBN: 978-1-305-72193-7 (MindTap Bundle)


Vaccination Policy

Hair Academy School of Barbering & Beauty does not require students to receive any vaccinations prior to enrolling at the institution.


National Student Loan Data System (NSLDS)

This website may be used to access your financial aid data, such as student loans and grants.  It may also be used to find out when your disbursements were made, when your payments are due, and who is your loan servicer.  You may find more information about NSLDS by visiting www.nslds.ed.gov


Entrance & Exit Counseling for Student Loan Borrowers

Student Loan Borrowers are required to complete entrance and exit counseling as part of their loan agreement.  Please visit www.studentloans.gov for more information or to complete your counseling.


Code of Conduct for Educational Loans

Hair Academy School of Barbering & Beauty prohibits a conflict of interest between employees of the institute and loan servicer’s. Hair Academy School of Barbering & Beauty prohibits the following actions:

  • Revenue-sharing arrangements with any lender;
  • receiving gifts from a lender;
  • contracting arrangement providing financial benefit from any lender or affiliate of a lender;
  • directing borrowers to particular lenders, or refusing or delaying loan certifications;
  • offers of funds for private loans;
  • call center or financial aid office staffing assistance; and
  • advisory board compensation.

NACCAS Annual Report Calculation Disclosure

*Student completion rates are determined based off those scheduled to graduate in a certain cohort.  Of those students who completed the program, placement rates are then calculated.  Licensure rates are calculated based on those students who sat for BOTH portions of their Delaware examination.

A graduate from the graduation cohort is considered eligible for placement unless they meet one of the five exemptions detailed below:

a. The graduate is deceased
b. The graduate had a permanent or indefinite disability
c. The graduate was deployed for military service/duty
d. The graduate studied under a student visa and is ineligible for employment in the U.S. e. The graduate continued his/her education at an institution under the same ownership

 


Student Grievance Procedure

Students will be informed of this policy at the beginning of their course/program during their student orientation. In accordance with the Hair Academy’s mission statement, the school will make every attempt to resolve any student complaint that is not frivolous or without merit.  Complaint procedures will be included in new student orientation thereby assuring that all students know the steps to follow should they desire to register a complaint at any time.  Evidence of final resolution of all complaints will be retained in school files in order to determine the frequency, nature, and patterns of complaints for the institution.  The following procedure outlines the specific steps of the complaint process.

 

  1. The student should register the complaint in writing on the designated form provided by the institution within 60 days of the date that the act which is the subject of the grievance occurred.
  2. The complaint form will be given to the school Director.
  3. The complaint will be reviewed by management and a response will be sent in writing to the student within 30 days of receiving the complaint.  The initial response may not provide for final resolution of the problem but will notify the student of continued investigation and/or actions being taken regarding the complaint.
  4. If the complaint is of such nature that it cannot be resolved by the management, it will be referred to an appropriate agency if applicable.
  5. Depending on the extent and nature of the complaint, interviews with appropriate staff and other students may be necessary to reach a final resolution of the complaint.
  6. In cases of extreme conflict, it may be necessary to conduct an informal hearing regarding the complaint.  If necessary, management will appoint a hearing committee consisting of one member selected by the school who has had no involvement in the dispute and who may also be a corporate officer, another member who may not be related to the student filing the complaint or another student in the school, and another member who may not be employed by the school or related to the school owners.  The hearing will occur within 90 days of committee appointment.  The hearing will be informal with the student presenting his/her case followed by the school’s response.  The hearing committee will be allowed to ask questions of all involved parties.  Within 15 days of the hearing, the committee will prepare a report summarizing each witness’ testimony and a recommended resolution for the dispute.  School management shall consider the report and either accept, reject, or modify the recommendations of the committee. Corporate management shall consider the report and either accept, reject, or modify the recommendations of the committee.
  7. Students must exhaust the institution’s internal complaint process before submitting the complaint to the school’s accrediting agency, if applicable.
  8. If the concern/complaint cannot be resolved the student can contact

The Department of Education addressed to:
Delaware Department of Education
Private Business & Trade Schools
35 Commerce Way, Ste. 1
Dover, DE 19904
(302) 857-3313

Call Now 302-738-6251
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